JOB SUMMARY
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed. Count bank at the beginning and end of shift; secure bank. Balance and drop receipts according to Accounting specifications. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Provide change to guests.
Shift: 1st/2nd; must be available to work weekends and holidays.
Requirement: Valid Driver's License required.
CORE WORK ACTIVITIES
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
Visually inspect tools, equipment, or machines
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
